Privacy Policy

At Taxstra PLLC ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Taxstra.

1. Information We Collect

We collect information you provide directly to us, such as when you fill out a contact form, book a consultation, or upload documents to our secure portal. This may include your name, email address, phone number, and financial information required for tax preparation.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Communicate with you about your tax situation, deadlines, and appointments.
• Send you technical notices, updates, security alerts, and administrative messages.
• Comply with legal and regulatory obligations as a CPA firm.

3. Information Sharing

We do not sell your personal information. We may share information with trusted third-party service providers (such as our secure client portal, TaxDome) who assist us in operating our business, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All sensitive tax documents are stored and transmitted via our secure, encrypted client portal (TaxDome), not via email.

5. Cookies

Our website uses cookies to enhance your experience and analyze site traffic. You can choose to disable cookies through your individual browser options.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Taxstra PLLC
3201 W White Oaks Dr, Suite 401
Springfield, IL 62704
(217) 788-0750
contact@taxstra.com